Privacy Policy
Last updated: 20 Nov 2025
This Privacy Policy explains how PT. Akar Inti Teknologi (“we”, “our”, “us”) collects, uses, discloses, and protects personal information when you use our website, platform, and field service solutions. By accessing or using our services, you agree to the terms described in this Privacy Policy.
Information We Collect
A. Information You Provide to Us
We may collect personal information when you:
- Create an account
- Contact us through forms or email
- Request a demo, quotation, or support
- Submit business information to use our platform
This may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Business address
- User login credentials (encrypted)
B. Information Collected Automatically
When using our platform or mobile app, we may collect:
- Device information
- IP address
- Browser type and version
- Usage data such as pages visited, actions taken
- Cookies and tracking technologies
C. Field Team & Operational Data
For organizations using our field service tools, we may process:
- Field worker profiles
- Check-in and check-out logs
- Work order details
- Location data (with permission)
- Uploaded photos, notes, or reports
